Warranty Instructions: This warranty is valid for a period of 1 year from the date of purchase, In Case of any problem with your handset, please visit your nearest Meta Care Service center. Please go through the following warranty instructions,
Unauthorized Repair: Any repair through anywhere other than authorized Meta Care Service center invalidates the warranty of your handset.
Handset Box, Warranty Card, Sales Invoice: Handset box, this warranty card, and sales invoice must be preserved during the warranty period. All customers are required to present this warranty card & sales invoice to Meta Care Service center to be able to submit a warranty claim. The warranty does not cover any physical damages and print damages on PCB due to charger.
Warranty Cover: Warranty cover is available only on the handset, MMC. LCD/LCM, and FPCB are not covered under warranty.
Warranty Void: There is no warranty on in-box accessories & on any mechanical component that gets damaged by friction & damages caused by any additional equipment or non-genuine accessories, including data cable, batteries, charger, external antenna, carrying cases, hands-free, mounting kits, or any other accessory or equipment which is not an integral part of the handset.
Warranty of your handset becomes void, if:
(a) The handset is exposed to any liquid or moisture (b) The handset is broken (c) The PCB/circuit/component burns because of voltage fluctuations (d) The handset has been opened or serviced anywhere other than Meta Care Service center.
Pre-claim Check: Meta Care is authorized to check any uncovered damages or unauthorized repair by opening the handset before accepting the handset for a warranty claim.
Note: Meta Care shall not be responsible if:
(a) The warranty card is lost (b) The customer’s data is lost (c) Meta Care owners, management, employees, and all associated/non-associated suppliers/dealers shall not be held responsible for any losses arising during the usage/shutdown of the handset, which includes loss of information, stress, commercial/business (Profit/Loss), and any kind of obstruction and communication. Meta Care is authorized to record any remarks, status, or repair history on this warranty card. In case of a manufacturing defect that cannot be repaired, only the radio module or main PCB will be replaced.
