SEGO & MetaCare launch Pakistan’s first
25-month phone warranty

SEGO has taken a bold step in Pakistan’s mobile market by launching the country’s first-ever 25-month warranty in partnership with MetaCare. This industry-first move is set to redefine how users perceive after-sales service and long-term product reliability.

Most smartphones today come with a standard 12-month warranty, leaving users vulnerable to repair costs once that period ends. With the new 25-month warranty, SEGO goes far beyond the norm, giving customers extended peace of mind and unmatched service support for more than two years.

Backed by MetaCare’s extensive service network, this warranty ensures that SEGO users get access to genuine parts, certified repairs, and a hassle-free experience. It’s a customer-first initiative that proves SEGO’s commitment to quality, trust, and long-term care.

What is the SEGO 25-Month Warranty?

The SEGO 25-month warranty is Pakistan’s longest mobile warranty, designed to protect customers from unexpected repair costs and hardware defects long after the initial purchase.

Key Highlights:

Duration: 25 months of warranty from the date of purchase
Coverage: Hardware and manufacturing defects (as per warranty terms)
Availability: Across all authorized SEGO outlets and MetaCare centers in Pakistan
Support: Nationwide access to genuine service and professional repairs

Why This 25-Month Warranty Matters

In a country where most phone brands offer only 12 months of coverage, SEGO’s move breaks the mold. Extending support to 25 months is more than just a marketing claim. It’s a customer-focused strategy built on trust.

Reduces the burden of out-of-warranty repair costs
Reflects SEGO’s confidence in product durability
Elevates SEGO above the competition in after-sales service
Encourages smarter and longer-lasting tech investments

How SEGO Users Benefit from the 25-Month Warranty

SEGO and MetaCare have kept things simple. There are no complicated steps, no hidden terms just real, long-term support from day one.

Automatic coverage: Purchase an eligible SEGO smartphone from an official channel, and you're covered for 25 months, no extra activation needed (for most models).
Nationwide service network: MetaCare’s authorized service centers are available across Pakistan for fast, trusted repairs.
Free repairs for covered issues: Hardware faults covered under the warranty are repaired or replaced at no charge.
Original parts and expert care: Repairs are performed using SEGO-approved parts by certified technicians.
Easy access to help: Reach support through the SEGO website, the MetaCare app, or a nearby service center.

Frequently Asked Questions

Which SEGO smartphones come with the 25-month warranty?

Most new SEGO smartphone models include this warranty. Confirm eligibility on the SEGO website or with your retailer before purchase.

Does the warranty include accidental damage or screen breakage?

No, the warranty only covers hardware and manufacturing defects. Accidental damage requires paid service or separate coverage.

Is any registration required for warranty activation?

Most phones are covered automatically upon purchase from an official source. In some cases, registration through the MetaCare app may be recommended.

Where can I claim the warranty if my phone develops an issue?

Visit any MetaCare-authorized service center with your phone and proof of purchase to initiate a claim.

Can I get warranty service if I bought the phone online?

Yes, as long as you purchased from SEGO’s official website or an authorized online partner.

SEGO and MetaCare have set a new standard in Pakistan’s mobile industry with the launch of the 25-month phone warranty. This unmatched coverage not only provides customers with peace of mind but also reflects a long-term commitment to quality and support.

Whether you're buying your first smartphone or upgrading to something better, SEGO’s extended warranty ensures your device stays protected longer, better, and with care you can count on.